How to return a product ?

To return a product(s), you must first contact the Customer Service by email info@thanh-binh.fr or by phone 01 46 70 89 99 or directly through our form.

• If you return a product to us, the return costs are the responsibility of the customer. It is also possible to return the product, accompanied by the invoice, free of charge in our store in Ivry-sur-Seine. The product will be refunded upon return to our company.
• If a product is damaged, a return label will be sent to you by email. Then, we return the new product.

From the receipt of the order, you have a period of 7 days to report the return of the product and a period of 14 days to return it to us.